Makipag-ugnayan sa Amin
Hindi pa nakakonekta ang form na ito — mawawala ang mensahe mo kung ipapadala, kaya naka-disable ito. Bumalik na lang mamaya.
Ingles lamang ang mga pahinang ito, dahil ang mga tuntuning sinasang-ayunan mo ay dapat may isang kahulugan. Mga tanong: contact@ytscript.app.
Questions, bug reports, feature ideas, copyright or privacy requests — email us at contact@ytscript.app.
YTScript is run by a small team, not a support desk. We read every message and aim to reply within 3 business days. Clear messages with the details below get answered faster.
What to include
- A transcript did not work: the full video link, the caption language you chose, the time you tried (with your time zone), and the exact error message shown on the page.
- A bug: what you did, what you expected, what happened instead, and your browser and device.
- A feature request: the problem you are trying to solve, not only the feature you have in mind.
- Business or partnership enquiries: who you are and what you would like to discuss.
Please do not send passwords, payment details or other sensitive personal information by email.
Copyright and takedown requests (DMCA)
YTScript does not host videos. Transcripts are built from captions that are publicly available on YouTube, and cached copies expire automatically. If you are a copyright owner, or authorised to act for one, and believe material available through our Site infringes your rights, email contact@ytscript.app with the subject "Copyright notice" and include:
- your name, postal address, telephone number and email address;
- a description of the copyrighted work you claim is infringed;
- the exact URL(s) on https://ytscript.app where the material appears (for example the transcript page link);
- a statement that you have a good-faith belief that the use is not authorised by the copyright owner, its agent or the law;
- a statement that the information in your notice is accurate and, under penalty of perjury, that you are the owner or authorised to act on the owner's behalf;
- your physical or electronic signature.
When we receive a valid notice, we will remove or disable access to the material on our Site (for example by blocking the transcript page for that video) and may notify the person concerned where possible. To have content removed from YouTube itself, use YouTube's own copyright process at https://support.google.com/youtube/answer/2807622.
If you believe material was removed by mistake, you may send a counter-notice to the same address with the details required by applicable law.
Privacy requests
To ask about, access, correct or delete personal information, or to opt out of personalised advertising, email contact@ytscript.app with the subject "Privacy request". See our Privacy Policy at https://ytscript.app/privacy/ for details of your rights.
Not affiliated with YouTube
YTScript is not affiliated with YouTube or Google. For problems with your YouTube account or a video's captions, contact YouTube Help at https://support.google.com/youtube.
Gamitin ang page na ito para sa anumang hindi sinasagot ng ibang page: video na hindi gumagawa ng transcript, bug, tanong tungkol sa kung paano gumagana ang isang bagay, o kahilingan tungkol sa content. Ang mga mensahe ay napupunta sa isang tao kaysa sa isang queue.
Kung nag-uulat ka ng video na hindi gumana, isama ang link — halos lahat ng ganoong ulat ay nauuwi sa video na walang captions, at ang link ang nagpapahintulot na makumpirma iyon sa isang hakbang kaysa sa ilan.
Mga madalas itanong
- Gaano katagal ang pagtugon?
- Maliit na operasyon ito kaysa sa support desk, kaya hindi agaran ang mga tugon. Binabasa ang mga mensahe; ang malinaw na may kasamang detalye ay mas mabilis masagot.
- Dapat ko bang isama ang link ng video sa bug report?
- Oo, palagi. Ang pagkakaroon ng caption track ng video ang unang dapat tingnan, at agad itong nasasagot ng link.
- Puwede bang alisin ang content?
- Kung ikaw ang may karapatan sa isang bagay at gusto mong aksyunan ito, sabihin ito sa mensahe at isama ang mga detalye. Ang mga kahilingan ay binabasa ng isang tao kaysa awtomatikong hinahawakan.
- Puwede ba akong mag-request ng feature?
- Oo. Ang paglalarawan sa problemang sinusubukan mong lutasin ay mas kapaki-pakinabang kaysa sa paglalarawan ng feature, dahil karaniwang tumuturo ito sa mas simpleng sagot.
- May inaalok bang API o bulk processing?
- Wala sa ngayon. Ang site ay binuo para sa isang video o isang file sa isang pagkakataon.