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Denne formular er ikke forbundet endnu — at sende den ville miste din besked, så den er slået fra. Kig forbi igen senere.

Disse sider offentliggøres kun på engelsk, fordi de vilkår, du accepterer, skal have én betydning. Spørgsmål: contact@ytscript.app.

Questions, bug reports, feature ideas, copyright or privacy requests — email us at contact@ytscript.app.

YTScript is run by a small team, not a support desk. We read every message and aim to reply within 3 business days. Clear messages with the details below get answered faster.

What to include

Please do not send passwords, payment details or other sensitive personal information by email.

Copyright and takedown requests (DMCA)

YTScript does not host videos. Transcripts are built from captions that are publicly available on YouTube, and cached copies expire automatically. If you are a copyright owner, or authorised to act for one, and believe material available through our Site infringes your rights, email contact@ytscript.app with the subject "Copyright notice" and include:

  1. your name, postal address, telephone number and email address;
  2. a description of the copyrighted work you claim is infringed;
  3. the exact URL(s) on https://ytscript.app where the material appears (for example the transcript page link);
  4. a statement that you have a good-faith belief that the use is not authorised by the copyright owner, its agent or the law;
  5. a statement that the information in your notice is accurate and, under penalty of perjury, that you are the owner or authorised to act on the owner's behalf;
  6. your physical or electronic signature.

When we receive a valid notice, we will remove or disable access to the material on our Site (for example by blocking the transcript page for that video) and may notify the person concerned where possible. To have content removed from YouTube itself, use YouTube's own copyright process at https://support.google.com/youtube/answer/2807622.

If you believe material was removed by mistake, you may send a counter-notice to the same address with the details required by applicable law.

Privacy requests

To ask about, access, correct or delete personal information, or to opt out of personalised advertising, email contact@ytscript.app with the subject "Privacy request". See our Privacy Policy at https://ytscript.app/privacy/ for details of your rights.

Not affiliated with YouTube

YTScript is not affiliated with YouTube or Google. For problems with your YouTube account or a video's captions, contact YouTube Help at https://support.google.com/youtube.

Brug denne side til alt, som de andre sider ikke svarer på: en video, der ikke vil give en transskription, en fejl, et spørgsmål om, hvordan noget virker, eller en henvendelse om indhold. Beskeder går til et menneske og ikke i en kø.

Hvis du rapporterer en video, der ikke virkede, så tag linket med — næsten alle sådanne rapporter ender med, at videoen ikke har undertekster, og linket gør det muligt at bekræfte det i ét trin i stedet for flere.

Ofte stillede spørgsmål

Hvor lang tid tager et svar?
Det her er en lille drift og ikke en supportafdeling, så svarene kommer ikke med det samme. Beskederne bliver læst; en klar besked med detaljerne med bliver besvaret hurtigere.
Skal jeg sende videolinket med i en fejlrapport?
Ja, altid. Om en video har et undertekstspor, er det første, der skal tjekkes, og linket afgør det med det samme.
Kan I fjerne indhold?
Hvis du er rettighedshaver til noget og vil have det håndteret, så skriv det i beskeden og tag detaljerne med. Henvendelser læses af et menneske og behandles ikke automatisk.
Kan jeg ønske en ny funktion?
Ja. Det er mere nyttigt, at du beskriver det problem, du prøver at løse, end at du beskriver funktionen, for det peger som regel på en enklere løsning.
Tilbyder I et API eller behandling i bulk?
Ikke i øjeblikket. Webstedet er bygget op omkring én video eller én fil ad gangen.