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這個表單還沒接上——送出會把你的訊息弄丟，所以先停用了。請稍後再來。

這些頁面只以英文發布——你要同意的條款必須只有一個含義。有疑問請寫信到 contact@ytscript.app。

Questions, bug reports, feature ideas, copyright or privacy requests — email us at contact@ytscript.app.

YTScript is run by a small team, not a support desk. We read every message and aim to reply within 3 business days. Clear messages with the details below get answered faster.

What to include

Please do not send passwords, payment details or other sensitive personal information by email.

Copyright and takedown requests (DMCA)

YTScript does not host videos. Transcripts are built from captions that are publicly available on YouTube, and cached copies expire automatically. If you are a copyright owner, or authorised to act for one, and believe material available through our Site infringes your rights, email contact@ytscript.app with the subject "Copyright notice" and include:

  1. your name, postal address, telephone number and email address;
  2. a description of the copyrighted work you claim is infringed;
  3. the exact URL(s) on https://ytscript.app where the material appears (for example the transcript page link);
  4. a statement that you have a good-faith belief that the use is not authorised by the copyright owner, its agent or the law;
  5. a statement that the information in your notice is accurate and, under penalty of perjury, that you are the owner or authorised to act on the owner's behalf;
  6. your physical or electronic signature.

When we receive a valid notice, we will remove or disable access to the material on our Site (for example by blocking the transcript page for that video) and may notify the person concerned where possible. To have content removed from YouTube itself, use YouTube's own copyright process at https://support.google.com/youtube/answer/2807622.

If you believe material was removed by mistake, you may send a counter-notice to the same address with the details required by applicable law.

Privacy requests

To ask about, access, correct or delete personal information, or to opt out of personalised advertising, email contact@ytscript.app with the subject "Privacy request". See our Privacy Policy at https://ytscript.app/privacy/ for details of your rights.

Not affiliated with YouTube

YTScript is not affiliated with YouTube or Google. For problems with your YouTube account or a video's captions, contact YouTube Help at https://support.google.com/youtube.

其他頁面沒回答到的任何事，都可以用這一頁：某部影片產生不出字幕稿、程式錯誤、對某個功能運作方式的疑問，或關於內容的請求。訊息會送到真人手上，而不是丟進佇列。

如果你要回報某部影片失敗，請附上連結——這類回報幾乎到最後都是影片沒有字幕，附上連結就能一步確認，不用來回好幾次。

常見問題

回覆要多久？
我們是個小團隊，不是客服中心，所以回覆不會是即時的。訊息我們都會讀；寫得清楚、細節齊全的訊息會更快得到回覆。
回報錯誤時要附上影片連結嗎？
要，一定要。影片有沒有字幕軌是第一個要確認的事，附上連結馬上就能確認。
你們可以移除內容嗎？
如果你是某個內容的權利人，希望我們處理，請在訊息裡說明並附上細節。這類請求會由真人閱讀，不是自動處理。
我可以許願新功能嗎？
可以。描述你想解決的問題，比描述你想要的功能更有用，因為那通常會指向更簡單的解法。
你們有提供 API 或批次處理嗎？
目前沒有。本站的設計是一次處理一部影片或一個檔案。